Lupe

v2webcompleted
Started
24 Sept, 01:00:23 UTC
Duration
20s
Ended because
user_initiated
Room
test-060829c8-muetrywj
From
—
To
—
Outcome
wrong_party
Turns
1 caller · 2 agent
Interrupted
0
Latency avg
—
Latency max
—
Model usage
google/gemini-3.5-flash: 2146 in / 16 out · cartesia/sonic-3: 10s · deepgram/nova-3: 15s

Transcript

  1. Lupe24 Sept, 01:00:24 UTC

    Thanks for calling Goldman Stanley, this is Lupe from the account resolution team. Who am I speaking with?

    model 0 ms · voice 206 ms · total 206 ms
  2. Caller24 Sept, 01:00:33 UTCturn detected in 2501 ms

    I am Marcus wife's

  3. Lupe24 Sept, 01:00:38 UTC

    If they want to call us back, this number works any time. Thanks for letting me know.

    model 0 ms · voice 114 ms · total 114 ms

Events

  1. tool_call24 Sept, 01:00:38 UTC
    {
  "name": "caller_is_not_account_holder",
  "output": "",
  "handoff": false,
  "is_error": false,
  "arguments": {}
}
6 state changes
  1. 24 Sept, 01:00:23 UTC · initializing → listening
  2. 24 Sept, 01:00:24 UTC · listening → speaking
  3. 24 Sept, 01:00:29 UTC · speaking → listening
  4. 24 Sept, 01:00:38 UTC · listening → thinking
  5. 24 Sept, 01:00:38 UTC · thinking → speaking
  6. 24 Sept, 01:00:43 UTC · speaking → listening