- Started
- 23 Sept, 14:59:35 UTC
- Duration
- 1m 54s
- Ended because
- participant_disconnected
- Room
- test-768ecb75-mue8bbhb
- From
- —
- To
- —
- Outcome
- —
- Turns
- 3 caller · 3 agent
- Interrupted
- 0
- Latency avg
- 2049 ms
- Latency max
- 2305 ms
- Model usage
- google/gemma-4-31b-it: 7249 in / 286 out · cartesia/sonic-3: 19s · deepgram/nova-3: 62s
Transcript
- test agent23 Sept, 14:59:37 UTC
Hello, thanks for calling the Harbor Hotel. How can I help you?
model 1135 ms · voice 481 ms · total 1615 ms - Caller23 Sept, 14:59:42 UTCturn detected in 588 ms
Hello? You can help me I wanna book some rooms. For fifteen people.
- Caller23 Sept, 14:59:54 UTCturn detected in 570 ms
Three or four rooms are best.
- test agent23 Sept, 14:59:59 UTC
Our rooms are ninety dollars a night. What dates are you looking for?
model 1047 ms · voice 282 ms · total 2305 ms - Caller23 Sept, 15:00:03 UTCturn detected in 593 ms
I am looking for the next five days. Do you have available
- test agent23 Sept, 15:00:09 UTC
I'm not sure about the availability for those dates. Would you like me to have a colleague call you back?
model 832 ms · voice 313 ms · total 1794 ms
Events
No tool calls or handoffs in this call.
12 state changes
- 23 Sept, 14:59:35 UTC · initializing → thinking
- 23 Sept, 14:59:36 UTC · thinking → listening
- 23 Sept, 14:59:37 UTC · listening → speaking
- 23 Sept, 14:59:42 UTC · speaking → listening
- 23 Sept, 14:59:54 UTC · listening → thinking
- 23 Sept, 14:59:55 UTC · thinking → listening
- 23 Sept, 14:59:57 UTC · listening → thinking
- 23 Sept, 14:59:59 UTC · thinking → speaking
- 23 Sept, 15:00:02 UTC · speaking → listening
- 23 Sept, 15:00:08 UTC · listening → thinking
- 23 Sept, 15:00:09 UTC · thinking → speaking
- 23 Sept, 15:00:15 UTC · speaking → listening