test agent

v1webcompleted
Started
23 Sept, 16:09:52 UTC
Duration
7m 47s
Ended because
participant_disconnected
Room
test-768ecb75-mueatpgv
From
—
To
—
Outcome
—
Turns
3 caller · 3 agent
Interrupted
0
Latency avg
1955 ms
Latency max
2018 ms
Model usage
google/gemma-4-31b-it: 5105 in / 226 out · cartesia/sonic-3: 15s · deepgram/nova-3: 37s

Transcript

  1. test agent23 Sept, 16:09:56 UTC

    Hello, thanks for calling the Harbor Hotel. How can I help you today?

    model 1452 ms · voice 261 ms · total 1713 ms
  2. Caller23 Sept, 16:10:03 UTCturn detected in 567 ms

    I wanna check the your rooms, actually.

  3. test agent23 Sept, 16:10:13 UTC

    Our rooms are ninety dollars a night. Would you like to know about our check in times?

    model 1040 ms · voice 276 ms · total 1892 ms
  4. Caller23 Sept, 16:10:20 UTCturn detected in 586 ms

    Yes, please. Checking and checkout will be great.

  5. test agent23 Sept, 16:10:24 UTC

    Check in starts at three in the afternoon. Um, I'm not sure about the checkout time, so I can have a colleague call you back with that. Would you like me to do that?

    model 1028 ms · voice 317 ms · total 2018 ms
  6. Caller23 Sept, 16:10:32 UTCturn detected in 1492 ms

    Yeah. That's fine.

Events

No tool calls or handoffs in this call.

    10 state changes
    1. 23 Sept, 16:09:53 UTC · initializing → thinking
    2. 23 Sept, 16:09:55 UTC · thinking → listening
    3. 23 Sept, 16:09:56 UTC · listening → speaking
    4. 23 Sept, 16:10:00 UTC · speaking → listening
    5. 23 Sept, 16:10:12 UTC · listening → thinking
    6. 23 Sept, 16:10:13 UTC · thinking → speaking
    7. 23 Sept, 16:10:18 UTC · speaking → listening
    8. 23 Sept, 16:10:23 UTC · listening → thinking
    9. 23 Sept, 16:10:24 UTC · thinking → speaking
    10. 23 Sept, 16:10:31 UTC · speaking → listening